FAQ

Lorem Ipsum is simply dummy text of the printing and typesetting industry.

FAQ & Support

Lorem Ipsum is simply dummy text of the printing and typesetting industry.

The JiffyGo is a subscription-based ride-sharing service designed to offer affordable, reliable transportation without taking commissions from drivers. Our platform allows riders and drivers to enjoy a fair and seamless experience.

Riders can choose from a variety of subscription plans that offer unlimited rides or a fixed number of rides per month at discounted rates. This structure provides flexibility while offering significant savings compared to traditional ride-sharing platforms.

The JiffyGo operates on a unique commission-free model, meaning drivers keep 100% of their earnings. This allows us to support drivers’ livelihoods and offer competitive pricing to riders without extra fees or surge pricing.

Simply download The JiffyGo app from the App Store or Google Play, then follow the sign-up prompts. For drivers, additional verification steps are required to ensure a safe and trustworthy community.

To register as a driver, you’ll need a valid driver’s license, vehicle registration, and proof of insurance. Our Verification Specialists will review these documents to ensure safety and compliance.

Yes, a nominal cancellation fee may apply if you cancel a ride after the driver has already been dispatched. This helps compensate drivers for their time and fuel.

Yes, The JiffyGo allows riders to schedule rides in advance for added convenience. This feature can be accessed directly in the app under the "Schedule a Ride" option.

The JiffyGo is committed to safety through a rigorous verification process for all drivers, 24/7 support, and an in-app SOS feature. We also provide background checks for all drivers and ensure that all vehicles meet our safety standards.

You can report any issues directly through The JiffyGo app by selecting the ride in question and accessing the "Report an Issue" option. Our support team will review your report and respond promptly.

Currently, The JiffyGo focuses on ride-sharing, but we plan to expand to include grocery delivery and food delivery services, all within the same app. Stay tuned for updates!

Yes, we offer special discounts and promotions for new users, as well as referral bonuses for existing subscribers who refer friends. Follow our social media channels and app notifications for the latest deals.

You can reach our support team through the app’s “Help” section or email us directly at [support@thejiffygo.com]. Our team is available 24/7 to assist you.

The JiffyGo app accepts various payment options, including credit/debit cards, UPI, and select digital wallets for your convenience.

Refunds are typically processed within 7-15 business days, depending on your bank or payment provider. If you haven’t received your refund within this timeframe, please contact our support team for assistance.

Download Our App and start your Journey

User App

Driver App